Shipping policy

Thank you for choosing Kivra. This Shipping Policy explains how we process, dispatch, and deliver orders placed through kivra.co.in.

By placing an order through our Website, you agree to the terms outlined below.

1. Business Information

Brand Name: Kivra
Website: kivra.co.in
Email: Support@kivra.co.in

Once an order is received, we may verify the order and customer details before dispatch.

Orders are generally processed within 1–3 business days after successful confirmation.

Orders placed on Sundays or public holidays may be processed on the next working day.

During festivals, promotional campaigns, or periods of high order volume, processing may take longer than usual.

After placing an order successfully, customers may receive confirmation through:

Customers are responsible for providing accurate:

Incorrect or incomplete information may result in delivery delays or unsuccessful delivery attempts.

Kivra delivers products to most serviceable locations across India through trusted courier and logistics partners.

The estimated delivery period is generally 3–10 business days after dispatch, depending on:

Delivery timelines are estimates and are not guaranteed.

Cash on Delivery (COD) may be available for eligible products, orders, and serviceable locations.

We reserve the right to restr