Terms of service

Welcome to Kivra (“Website,” “we,” “our,” or “us”). By accessing, browsing, or using kivra.co.in, you agree to be bound by these Terms of Service. If you do not agree with any part of these Terms, please discontinue use of the Website.

1. Business Information

Kivra is an online shopping platform offering a range of consumer products.

Brand Name: Kivra
Website: kivra.co.in
Email: Support@kivra.co.in

2. Acceptance of Terms

By accessing the Website, placing an order, or using any service offered through the Website, you agree to these Terms of Service, along with our Privacy Policy, Shipping Policy, and Return & Refund Policy.

3. User Eligibility

To purchase products through our Website, you must:

  • Be at least 18 years of age; or

  • Use the Website under the supervision of a parent or legal guardian.

You agree that all information provided while placing an order or creating an account is accurate, complete, and current.

4. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, pricing, and other information displayed on the Website are accurate.

However:

  • Product colours may differ depending on your device or screen settings.

  • Product packaging or branding may change due to manufacturer or supplier updates.

  • Minor differences may exist between product images and the actual product delivered.

5. Pricing

All prices displayed on the Website are in Indian Rupees (INR).

Prices, offers, discounts, and promotions may be changed or withdrawn without prior notice.

Applicable taxes and shipping charges, where applicable, will be displayed during checkout.

Kivra reserves the right to correct any pricing, typographical, technical, or listing errors.

6. Orders & Acceptance

Placing an order through the Website does not automatically guarantee acceptance of the order.

We reserve the right to accept, reject, or cancel an order for reasons including:

  • Product